Customer Impact Statement
-
Cashier Details on Customer Receipts for Refunds
From this update onward, the cashier must sign the cardholder receipt as
verification for refund transactions. This change is mandatory to comply with
payment certification requirements (ID: 40842).
Features
-
Screen Timeouts for Menu Screens
The default timeout for menu screens in the POS Application is 60 seconds.
Therefore, the application will automatically navigate back to the main
transaction screen after 60 seconds of inactivity. (ID: 36432)- The fix applies to the following screens:
- The screen displayed when the “Drawer” button is clicked.
- The screen displayed when the “Configuration” button is clicked.
- The fix applies to the following screens:
-
PAaS Library Update
The PAaS library inside the POS Application has been updated from version 2.0.8
to 2.0.11 to ensure compatibility with the latest features and improvements. (ID:
36035) -
Cashier Details on Customer Receipts for Refunds
Customer receipts for Refund transactions now include dedicated fields for
entering Cashier details, such as the cashier’s name and signature. (ID: 40842)
Improvements
-
Improved Menu Display for Connection Options
The POS Application menu has been enhanced to display only the available
connection options for each terminal model. Previously, GSM, Wi-Fi, and
Ethernet options were always visible, regardless of availability. (ID: 41213)- With this improvement:
- The GSM option is now hidden on C10 terminals.
- The Ethernet option is now hidden on C100 and C150 terminals.
- With this improvement:
Fixes
-
Memory Leakage
An issue was identified where memory consumption gradually increased during
transactions, which could cause the terminal to freeze or the application to
crash. This has now been fixed. (ID: 36035) -
POS Application Crash
Fixed an issue where the POS application crashed when the Configuration button
was clicked before the receipt was printed. The button is now hidden during the
receipt view to prevent this issue. (ID: 16060) -
Mandatory Merchant Receipt for Signature Transactions
The Merchant receipt will now always be printed for Signature-basedtransactions, even if the Merchant receipt option is disabled in the menu.
Printing both Merchant and Cardholder receipts is mandatory for signature
transactions to ensure compliance and proper record keeping. (ID: 14593) -
Receipt Content for Magstripe Transactions (AID / TVR / TSI)
When a transaction is completed using a magstripe, the merchant and
cardholder receipts previously displayed empty fields for AID, TVR, and TSI. To
improve clarity, these fields are now hidden on receipts for magstripe
transactions instead of appearing empty (ID: 24453). -
Receipt Text Alignment for Declined Transactions
Some texts in the declined receipts did not match the terminal language. This
issue has been fixed. The following text corrections were made in the POS
Application (ID: 32670):- General Texts:
- LocallyDenied → Declined
- DECLINED_LOCALLY → DECLINED LOCALLY
- DECLINED_ONLINE → DECLINED ONLINE
- DECLINED_OFFLINE → DECLINED OFFLINE - Norwegian Texts:
- NEKAT_OFFLINE → AVVIST OFFLINE
- NEKAT_ONLINE → AVVIST ONLINE
- General Texts:
-
Screen Freeze After Receipt Printing
An issue was reported where the terminal occasionally froze after printing
transaction receipts. The root cause was high CPU usage following the
completion of the printing process. With the update to the PAaS library version
2.0.11, this issue has now been resolved (ID: 27298).
Known Issues
None
Written by: Chamika Dimantha
Written date: 2025-10-16